So I stop into the McKnight Road Giant Eagle (Jant Iggle if you are from Pittsburgh). This is the sign just above the “customer service” desk – ya know, where the customers are supposed to get “service.” Unfortunately, by the looks of the sign, there are too many services.
Unfortunately, by the looks of the line I was in and the ONE, very nice, senior citizen lady working the “customer service” desk my hypothesis is proven correct!!!
They offer waaaaaaaaaaaay too many services – EZ Pass, Gift Cards, Bus Pass, Wire Transfers. What’s missing from the list – TIMELY SERVICE!
I’m thinking I am going to write my State Rep and ask that a bill get passed regarding the ratio of extra-service-workers in relationship to the number of extra services offered at grocery stores. Seems important to me! MAYBE I CAN EVEN GET ON THE NEWS!!!! We can pass a rider on the bill stating that Bank Tellers are not allowed to go to lunch at lunch time, WHEN I AM AT LUNCH TRYING TO USE THE BANK!
So Giant Eagle, according to the Pittsbsburgh Business Times book of lists, your the #5 employer in the area. How about 3 more employees at the McKnight Road location!!!
If I wanted to spend THAT much time in your store I would submit a resume. If yer gonna offer that many services, how about a few staff members to PROVIDE THEM, Ya Jagoffs!!!
Rachael Rennebeck is a Pittsburgh jagoff (the term of endearment version of jagoff of course) who cofounded YaJagoff Media, LLC. With decades of experience eating, drinking, shopping, living, and being among yinzers, we birthed the Pittsburgh-centric company encompassing all things related to the 412, oh, and the 724.
